About Us
Nightwatch is the private operations system for high-trust booking ecosystems.
We are building infrastructure where providers, clients, and operations teams can coordinate identity, messaging, scheduling, and settlement without fragmented tools or unclear responsibility boundaries.
Mission
Create a trust-forward network where every booking milestone is verifiable, auditable, and privacy-preserving.
Values
Discretion, operational clarity, accountability, and explicit policy boundaries for automated systems.
Operating model
Modular platform surfaces shared across provider, client, and admin roles with common telemetry and lifecycle tracking.
Roadmap
Expand connectors, policy automation, and reporting while preserving manual override controls and safety-first escalation paths.
Platform footprint
These production modules define the current operating surface and are linked to real routes across the app.
Provider onboarding and verification
Guided onboarding with biometric verification, jurisdiction checks, and profile readiness state.
Open /onboarding/providerProvider inbox and AI assistant
Threaded inbox, draft generation, takeover controls, escalation handling, and policy-safe response routing.
Open /provider/inboxScheduling and availability controls
Provider schedule windows, overrides, and availability publication for booking coordination.
Open /provider/scheduleAd marketplace and bookings flow
Client ad discovery, booking requests, and provider response lifecycle with status tracking.
Open /client/adsWallet and settlement rails
Wallet visibility, payout setup, deposit tracking, and withdrawal orchestration for operational flow.
Open /walletEscrow and release lifecycle
Escrow contract creation, review, release, and flow management for milestone-based settlement visibility.
Open /escrowDisputes and safety response
Structured dispute records and response/safety workflows to handle escalations and maintain auditability.
Identity vendor webhooks
Identity verification intake pipeline via vendor webhook handlers and normalized processing.
Provider ad studio
Provider ad creation, publishing, media ordering, and market targeting controls.
Open /provider/adsLive sessions and digital content
Provider live sessions and content tiers/items management for monetized digital interactions.
Open /provider/liveFinance and reporting APIs
Business entities, expenses, revenue, and financial summary/export endpoints.
Reliability and reputation
Reliability profile generation and public reliability views for trust-oriented marketplace transparency.
Admin fiat operations
Admin-side fiat deposits, subscriptions, webhooks, reconciliation, and withdrawals management.
Open /admin/fiatAdmin operations and reliability
Admin area for user controls, compliance visibility, fiat workflow operations, and reliability diagnostics.
Open /adminIntended future state
External channel connectors
Unified messaging orchestration across SMS, telephony, and external channel providers with shared policy controls.
Autonomous scheduling recommendations
Calendar-aware recommendation engine with stricter confidence and approval controls for provider confirmation.
Expanded risk and fraud scoring
More granular risk scoring and incident workflows across disputes, payout controls, and account trust tiers.
Business intelligence exports
Operational analytics and downloadable revenue, conversion, and reliability trend reporting for business users.
Build with the Nightwatch network.
We are onboarding providers and operators in phases to keep quality and safety high while platform capabilities expand.